Omnichannel Services

High-standard Customer Experience Across All Touchpoints

  • In the connected digital world, customers will access you from multiple channels. How you respond with a standard customer service level is critical to your brand identity and customer experience.

    InspyreTek helps you build a platform that delivers consistent and unique high-quality customer communication across multiple touchpoints for all your stakeholders – partners, customers, and also employees.

Omnichannel Services


Unified Customer Service & Communication Across Channels

Sprinklr: Unified AI-Powered Customer Experience Management Platform

InspyreTek is the authorized technical and implementation partner of Sprinklr, the world’s leading customer experience management platform.

With InspyreTek’s unique processes and standards, you will get a platform that truly adds to customer experience and business value.

One Platform Multiple Needs

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Research

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SCare

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Marketing

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Sales & Engagement

Inspyretek

Unify customer touchpoints, personalise interactions, and drive loyalty with a powerful, all-in-one solution.

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Unified Customer Data Platform (CDP)

Get a complete understanding of your customers at every interaction, allowing you to create personalized experiences and craft laser-focused marketing campaigns.

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Omnichannel Engagement

Effortlessly handle customer interactions on various channels like the web, mobile, social media, email, SMS, and in-store for a seamless experience.

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AI-Powered Personalization

Tailor content, offers, and assistance to match each customer's unique preferences and actions.
Create unique customer experiences at every touchpoint.

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Real-Time Analytics

Follow your customers every step of the way, gauge how well your campaigns are working, and pinpoint opportunities for enhancement.

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Unified Agent Workspace

Empower your customer service team with a unified platform. Seamlessly manage inquiries from all channels with maximum efficiency. Improve productivity and enhance customer experience.

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Scalable and Flexible

Experience the flexibility of our platform designed to evolve with your business.
Add new features and integrations as your business grows and thrives.

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UAE
Office 431 -04/05, Convention Tower, DWTC District, Dubai, UAE

USA
No.8 THE GRN STE A DOVER, DE 19901

INDIA
CA Site No. 1, HAL 3rd Stage, Behind Leela Palace, Kodihalli, Bangalore 560 008

Ready to elevate your business?