End-to-end visibility
Connect business transactions with application, database, network, infrastructure and channel health.
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Case study · Banking AIOps
Unifying application health and performance across the bank.
InspyreTek designed a next-generation AIOps and application-performance-monitoring solution for 50 business applications—connecting application layers, transactions, infrastructure, channels and user experience in one operational view.
CustomerLeading regional bank
Scope50 business applications
FocusApplication health and performance
CoverageApplications, channels and infrastructure
The bank needed a single monitoring and alerting environment capable of following application behavior across multiple technology layers and integrated channels.
Operational teams required real-time insight into traffic, transactions, channel health, database links, network activity, infrastructure utilization, SMS services and transaction queues. Fragmented telemetry also made it harder to connect symptoms with their likely root cause and understand the impact on customers.
Actionable detection
Identify failures, degradation and anomalies quickly, then notify the appropriate stakeholders.
Experience coverage
Track customer experience across mobile applications and desktop and mobile browsers.
The solution
One integrated AIOps platform for health, performance and operations.
The solution design consolidates telemetry, real-time visualization, intelligent alerting, analysis and root-cause insight across the bank’s identified application estate.
Full-stack application monitoring
Collects signals from application components, transactions, traffic, databases, networks, servers, queues, SMS activity and connected channels.
Real-time operational dashboard
Presents service health, key performance indicators, transaction behavior, alerts and status information through a unified and intuitive view.
Intelligent alerts and root-cause analysis
Correlates operational signals to support root-cause analysis and sends event notifications through email, SMS or other preferred channels.
Reporting and performance analysis
Enables customized reporting by scope and timeframe, highlighting trends, recurring conditions and potential areas for improvement.
Monitoring coverage
From customer interaction to underlying infrastructure.
Transactions and channel health
Monitor transaction flow, traffic volumes, integrated-channel availability, SMS activity and processing queues.
Components and dependencies
Track application performance, service dependencies, database links and the behavior of supported application components.
Capacity and network signals
Observe network traffic, disk utilization, CPU usage, logs and other health indicators affecting service performance.
Mobile and browser journeys
Measure user experience across mobile applications and desktop and mobile browsers to expose customer-facing degradation.
Operational value
A common operational picture for faster, better-informed action.
The proposed platform gives technology teams a shared view of service health and the evidence needed to identify, communicate and investigate performance issues across complex banking applications.
Discuss AIOps and application monitoring ↗01Unified observabilityApplication, transaction, channel and infrastructure signals are brought into one monitoring environment.
02Earlier awarenessReal-time dashboards and multichannel alerts help teams recognize failures and degradation promptly.
03Faster investigationCorrelated data and root-cause insight help teams move from symptoms toward the affected component or dependency.
04Sustainable operationCentralized data, tailored reporting, documentation, training and ongoing support strengthen long-term adoption.
See the whole service
Connect application performance to business and customer impact.
Talk to InspyreTek about AIOps, application-performance monitoring, digital-experience monitoring and operational intelligence.
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